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Oil & Gas Crossings

24/7 Phone: 403-556-3007

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MAY 2026 NEWSLETTER

Updated: 4 days ago

THE GAS BILLING CUSTOMER PORTAL IS NOW LIVE


***YOU MUST CONTACT THE OFFICE BY PHONE 403-556-3007 OR BY EMAIL TO info@foothillsgas.ca WITH YOUR ACCOUNT NUMBER & EMAIL ADDRESS TO REGISTER***


Important Information:

 

  • If you are an existing E-Billing Customer, you do not get automatic access to the portal. You must still contact the office by phone or email to register


  • The Gas Billing Customer Portal is completely OPTIONAL, if you do not wish to register, your existing method of billing does not change


  • Existing E-Billing Customers will still receive their monthly E-Bill invoice as the Portal does not provide notifications

 

The Gas Billing Customer Portal gives you 24/7 access to your bills and account details anytime, anywhere.

 

Why you will like it:

  • View your current and past bills anytime

  • Download invoices instantly

  • Read the latest newsletter

  • Send us requests or questions via the Contact button

  • View your payments the same day we enter them

  • Submit request to update Contact Information & Mailing Address changes

  • Reduce paper or email clutter

 

Sign up today for this new service:

Simply email us at info@foothillsgas.ca  or call us at 403-556-3007 with your account number & email address and advise us that:

 

“I would like to sign up for the new customer portal”



VOYENT ALERT NOTIFICATION SERVICE


Foothills Natural Gas Co-op Ltd. is pleased to announce that your co-operative has chosen the Voyent Alert Notification Service to keep our membership informed in the event of a gas service emergency or outage, as well as for routine notifications related to annual leak detection surveys, annual utility right-of-way surveys, required property meter change-outs and other routine compliance activities that impact the safe and secure natural gas service to your property.

 

Members will receive important notifications via your preferred method of communication such as voice call, text message or email service. For more information on this significant member benefit, contact your Foothills Natural Gas Co-op Ltd. representative at 403-556-3007 or email us at info@foothillsgas.ca with your selected method of communication and we will take care of the rest

 

The Notifications will look similar to this:

IMPORTANT INFORMATION

 

This is not an “optional service” as this is an emergency response notification system to alert our members on possible emergency situations or on routine regulatory compliance activities within our distribution system


These Notifications “ARE NOT SPAM” and are completely safe to open


If you have any questions or concerns, please do not hesitate to contact the office at 403-556-3007




 
 
 
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