THE BILLING CUSTOMER PORTAL IS NOW LIVE

***IF YOU HAVE ALREADY CONTACTED THE OFFICE VIA PHONE OR EMAIL, YOU SHOULD HAVE RECEIVED THE PORTAL LINK & TEMPORARY PASSWORD FOR ACCESS***

NEW USER INSTRUCTIONS

You will now receive two emails:

1. Foothills Natural Gas Co-op Ltd. Welcomes you to the billing portal

From gasbilling@customdatacentre.com with a link to the new Customer Portal

The Link to the portal is in this email

2. Your Temporary Password Code

From noreply@customdatacentre.com with your temporary password to access the portal

New User’s login name/email and confirmation code to login is in this email

3. Follow the instructions provided below

FORGOT PASSWORD INSTRUCTIONS

Click FORGOT PASSWORD.

Enter your email and click Send Code. DO NOT CLOSE THIS WINDOW.

If successful, you should see this popup message and receive an email:

The webpage should update and look like this:

Enter your password and paste the confirmation code from your email.

If you receive this message:

You have not forgotten your password, you are still a new user. Find your email containing your confirmation code and click the New User button:

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